FAQs

May I use a PO Box address?

Some items we sell cannot be delivered by post. We strongly recommend that you supply us with a physical address for delivery with our preferred courier service and NOT a PO Box number.
We cannot guarantee that your order will reach you safely and timeously if delivering by postal service. 

To where do you deliver?

We will process orders for and deliver to any address in South Africa, Lesotho, Swaziland, Namibia, Botswana and Zimbabwe only.

If you wish to have our products shipped to YOUR country not on this list, please Contact Us with your request.

Where are your products shipped from?

All our products are carefully packed in and shipped from our warehouse in Johannesburg. 

Which courier service do you use?

We use UPS Courier Services South Africa.

Can I pay by EFT (Electronic Funds Transfer)?

Instant EFT's can be made using the Credit Card option at checkout. Select payment method by 'Credit card'. Continue to shipping. From there you will be directed to our payment gateway, PayFast. Here you will be able to select Instant EFT as your payment option. (Please note, this option is only available to ABSA, NEDBANK, FNB, STANDARD BANK & CAPITEC customers.